• Terms and conditions apply to all autograph/s, photographs/s, fast track, or verification/s.
• Use of mobile phones to take a selfie with celebrity artist while collecting autograph/s, photographs/s with artist is strictly prohibited.
• Kindly arrive at least 30 mins before start of your session to collect your autograph/s, photographs/s, or fast track, to register.
• No exchanges allowed on autograph/s, photographs/s, fast track, or verification/s.
• No refunds on autograph/s, photographs/s, fast track, or verification/s, except in the case the artist cancels the event or fails to show up to a session. Only in this case will refunds be processed through same payment channel the purchase was made and can take up to 90 days from date of purchase. Furthermore, in the case the artist cancels the event or fails to show up to a session the organizer/s cannot be held responsible for any resulting costs you may incur for travel, accommodation and other related goods, services, or compensation.
• Please check session details, and timings for collection of autograph/s, photographs/s, fast track, or verification/s, prior to travelling as these may be subject to change. If you miss your session, we will try to accommodate you in another session subject to slot availability, however there is no guarantee you can redeem your purchased autograph/s, photographs/s, fast track, or verification/s.
• Organizers/s are not responsible for lost or stolen autograph/s, photographs/s, fast track, or verification/s.
• Customers collecting their purchased autograph/s, photographs/s, fast track, or verification/s may be filmed, photographed or sound recorded for broadcast, publication, or security purposes by the organizer and our trusted sponsors and partners.
• Customer service: info@popconme.com